How information is handled when you use our website and online services.
Last updated: October 14, 2026
This policy explains how Advance Alarms, Inc. handles information collected through this website and its online contact, quotation, and customer-support forms. It also explains the third-party services you may reach from the website.
Security-system operation and monitoring services are also governed by your applicable service agreement and the notices supplied with those services. This website policy does not replace those agreements.
We collect the information you submit when requesting a security analysis, sending a message, requesting service, updating authorized users, or changing monitoring instructions. Depending on the form, this may include:
Provide account-verification information only where the relevant form requests it. Do not include unrelated passwords, payment-card details, or other unnecessary sensitive information in a general message.
We use submitted information to respond to enquiries, prepare requested quotations, arrange service, verify account requests, and process requested user or monitoring updates. Information may also be used to maintain service records, protect our website and accounts, and meet applicable legal obligations.
If you receive promotional communications from us, you can request that those communications stop. Service-related messages may still be needed to handle your account or request.
Information may be handled by providers that help operate the website, host and deliver forms, send communications, or support the services you request. Information may also be disclosed where required by law or where necessary to address fraud, security incidents, or threats to safety.
Payment links open a separate billing portal. Payment information entered there is handled through that portal and its applicable terms and privacy notices.
Our Careers page uses an ADP recruiting service. Information entered in an application is processed through that service under its applicable privacy notice.
Remote-support links open a TeamViewer connection page. A support session may involve access to your device with your permission. Review the connection instructions and the provider’s notices before proceeding.
Linked videos, apps, and other third-party websites have their own privacy practices. Embedded content may receive technical information when it loads or when you interact with it.
The website, its hosting services, and embedded services may process technical information such as your IP address, browser and device details, pages requested, and access times. This information can support website operation, troubleshooting, and security.
Cookies or similar technologies may support website and embedded-service functions. You can manage cookies through your browser settings; blocking them may affect some functions. Third-party services may also use their own cookies when you visit or interact with them.
Information is retained as needed to handle your enquiry or account request, maintain relevant business and service records, and meet applicable legal requirements. Retention depends on the type of information and the purpose for which it was collected.
We use reasonable safeguards to protect information handled through the website. No website, transmission method, or storage system can guarantee complete security.
You can contact us to ask about information you have submitted or request a correction or deletion. We may need to verify your identity, and some information may need to be retained for service, security, or legal reasons. Requests will be handled subject to applicable requirements.
You can also choose not to submit optional information. Some account or service requests cannot be processed without the required details. To stop promotional messages, follow any unsubscribe instructions supplied or contact us directly.
This website is intended for adults seeking security services and support. It is not directed to children under 13. If you believe a child has submitted personal information through the website, please contact us so we can review and address it.
We may update this policy as website features or information practices change. The revised policy and its updated date will appear on this page.
Advance Alarms, Inc. — Main Office
1113 East Louisville St
Broken Arrow, OK 74012
Email: contact@advancealarms.com
Phone: (918) 251-0644
For general enquiries, visit our Contact page.
